The Customer Experience Podcast
En podcast af Ethan at BombBomb - Tirsdage
240 Episoder
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159. Sending Videos for Greater Sales Visibility w/ Viveka von Rosen
Udgivet: 21.9.2021 -
158. Creating Customer Impact in Moments That Matter w/ Jacco van der Kooi
Udgivet: 14.9.2021 -
157. Why Repeat Customers May Not Be Loyal Customers w/ Shep Hyken
Udgivet: 4.9.2021 -
156. An Actor’s Guide to Authentic Videos w/ Julie Hansen
Udgivet: 31.8.2021 -
155. How Artificial Intelligence is Driving the Feeling Economy w/ Dr. Roland Rust
Udgivet: 26.8.2021 -
154. The Art & Science of Selling to Prosumers w/ Mario M. Martinez, Jr
Udgivet: 24.8.2021 -
153. Emotional Intelligence & Human-Centered Connection w/ Dan Hill
Udgivet: 17.8.2021 -
152. Creating an Environment of Continuous Coaching w/ Morgan J. Ingram
Udgivet: 10.8.2021 -
151. Creating Holistic and Immersive Experiences w/ Mathew Sweezey
Udgivet: 3.8.2021 -
150. Why Your Virtual Relationships Degrade Over Time w/ Dr. Nick Morgan
Udgivet: 29.7.2021 -
149. A Blissful Approach to Training Customers and Employees w/ Lauren Bailey
Udgivet: 27.7.2021 -
148. Video Messaging and the Next Normal w/ Dan Tyre
Udgivet: 20.7.2021 -
147. The 7 Pillars of Customer Success w/ Wayne McCulloch
Udgivet: 13.7.2021 -
146. Getting Clear on Who You Are and How You Serve w/ Anthony Coundouris
Udgivet: 6.7.2021 -
145. Establishing Core Principles for Yourself and Your Team w/ John Belizaire
Udgivet: 29.6.2021 -
144. An Actor's Guide to Truthful and Honest Videos w/ Tricia Jane Wiles
Udgivet: 24.6.2021 -
143. Hiring and Onboarding Virtual Professionals w/ Daniel Ramsey
Udgivet: 22.6.2021 -
142. Don't Just Personalize, Get Personal w/ Kristina Jaramillo
Udgivet: 15.6.2021 -
141. Understanding the Intersection of CX, UX, and UI w/ Joey Kilrain
Udgivet: 8.6.2021 -
140. Creating Sales and Customer Success Alignment w/ Ethan Beute
Udgivet: 3.6.2021
Creating and delivering better experiences for our customers is the single most important thing we can do today. Learn how Sales, Marketing, and Customer Success leaders create internal alignment, achieve desired outcomes, and exceed customer expectations in a personal and human way. The Customer Experience Podcast explores this challenge at various stages of growth as we all work together on the customer journey from acquisition to advocacy. Each episode features topics like: personal touch, human touch, customer journey, lifecycle marketing, sales process, customer service, customer success, raving fans, video email, video communication, B2B sales and marketing, personalization, automation.
