The Customer Success Channel

73 Episoder

1. George C. Huang, Director of Customer Experience & Success at Remo - How to go from $0 to $5m in SaaS revenue within a span of 3 months without any VC funding

   Udgivet: 1.10.2020
2. Chris Jones, Director of CS, EMEA at Enboarder - Remote Customer Onboarding

   Udgivet: 2.9.2020
3. Nabil Dabbagh, Head of CS at DeepCrawl - Restructuring a Customer Success Organisation

   Udgivet: 6.8.2020
4. Anna Poorna, Head of Community at Freshworks - How to build a Customer Success Community

   Udgivet: 9.7.2020
5. Lauren Cumming, Head of CS at Fixflo - Growing Customer Success from a Startup to a Scaleup

   Udgivet: 3.6.2020
6. Dan Farley, VP of CS at Seenit - How to make impactful Customer Success changes during COVID-19

   Udgivet: 7.5.2020
7. Rav Dhaliwal, VC Investor - How Customer Success Drives Company Valuation

   Udgivet: 15.4.2020
8. Adrian Beck, Senior Director of CS at Tanium - Scaling a Customer Success Organisation

   Udgivet: 11.3.2020
9. Violaine Yziquel, Director of CS at Box - Managing Customer Success with Third Party Vendors

   Udgivet: 24.9.2018
10. Paul Henderson, Founder of Outcome Leaders - How to Focus on Success Driven Outcomes

    Udgivet: 23.7.2018
11. Zachary Schulte, from MeetEdgar - Customer Experience & Usability; Essential components of customer success

    Udgivet: 10.7.2018
12. Cristina Fonseca, Co-Founder of Talkdesk - How Machine Learning Can Empower Customer Success Managers

    Udgivet: 26.6.2018
13. Martin Stenke, Co-Founder at Infunnel - Using Personas and Maturity Scales in Customer Success

    Udgivet: 11.6.2018
14. Hélène Hagnéré, Director of CS at Planday - How to Close the Customer Feedback Loop

    Udgivet: 8.5.2018
15. Sue Nabeth, Owner of Success Track Enterprise - Customer Success in Europe

    Udgivet: 16.4.2018
16. Amaan Nathoo, Head of Sales at Bonjoro - How Sales & Customer Success Can Overlap

    Udgivet: 2.4.2018
17. What Leaders in Customer Success Look for When Hiring

    Udgivet: 19.3.2018
18. Patrick Cournoyer, VP of CS at Peakon - Why Focusing on Team and Relationships is Essential in Customer Success

    Udgivet: 2.3.2018
19. David Etheredge, CEO and Andy Sutton, Director of User Experience, at SavvyCard - Investing Early in Customer Success

    Udgivet: 19.2.2018
20. Jonas Stanford, Director of CS at Unbounce - What Data is Important for Customer Success?

    Udgivet: 26.1.2018