The Modern Customer Podcast
En podcast af Blake Morgan - Tirsdage
452 Episoder
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Behind The Scenes Of The Early Days Of Amazon
Udgivet: 9.2.2021 -
What Modern Customers Want In Light Of COVID
Udgivet: 2.2.2021 -
6 Ways To Break Free From Boring Meetings
Udgivet: 26.1.2021 -
What Does Customer Loyalty Mean In 2021?
Udgivet: 19.1.2021 -
How Bank Of America Pivoted To Serve Contactless Customers
Udgivet: 12.1.2021 -
How To Modernize Customer Interactions For The Smartphone Era
Udgivet: 5.1.2021 -
Blake’s 5% Rule For New Year’s Resolutions
Udgivet: 29.12.2020 -
Shep Hyken’s Prediction For 2021
Udgivet: 22.12.2020 -
Blake's Top 5 Customer Experience Predictions For 2021
Udgivet: 15.12.2020 -
7 Trends Shaping CX In 2021
Udgivet: 8.12.2020 -
How The Pet Industry Adapted During COVID
Udgivet: 1.12.2020 -
4 CX Takeaways From 2020
Udgivet: 24.11.2020 -
How Belvedere Vodka Shares Its Story Through CX
Udgivet: 17.11.2020 -
5 Tips To Create The Perfect Customer Survey
Udgivet: 10.11.2020 -
How Shake Shack Grows Its Brand Through CX
Udgivet: 3.11.2020 -
What Marketers Really Need To Know About Gen Z
Udgivet: 27.10.2020 -
How Digital Transformation Is Helping Create A COVID Vaccine
Udgivet: 20.10.2020 -
How Companies Can Involve Customers In The Fight Against Carbon Emissions
Udgivet: 14.10.2020 -
How Retailers Can Build Trust In A Post-COVID World
Udgivet: 7.10.2020 -
Six Ways To Support Employees During COVID-19
Udgivet: 29.9.2020
Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.
