The Modern Customer Podcast
En podcast af Blake Morgan - Tirsdage
452 Episoder
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Former Apple CEO John Sculley On The Importance Of Customer Experience
Udgivet: 5.5.2020 -
5 Ways Nonprofits Can Use Data To Drive The Supporter Experience
Udgivet: 28.4.2020 -
How Informatica Leverages The Powerful Combination of AI and Data
Udgivet: 21.4.2020 -
How Personalization Made BarkBox A Must-Have Subscription Service
Udgivet: 14.4.2020 -
Community During Coronavirus: How The Alcohol Industry Builds Connections
Udgivet: 8.4.2020 -
3 Pillars that Empower Executives to Thrive During Tough Times
Udgivet: 31.3.2020 -
How Citi Uses Purpose-Driven Campaigns To Connect With Customers
Udgivet: 3.3.2020 -
5 Values That Drive Logitech’s Customer-Focused Culture
Udgivet: 25.2.2020 -
H&R Block’s Evolved Experience Aims To Wow Its 20 Million Customers
Udgivet: 12.2.2020 -
How Mamava Uses Design Thinking To Solve Customer Problems
Udgivet: 4.2.2020 -
3 Transformations at Serta Simmons With CMO Melanie Huet
Udgivet: 29.1.2020 -
Reducing Friction, Your Best Advantage In Creating Compelling Customer Experiences
Udgivet: 21.1.2020 -
Creating A Great Experience For Customers Of All Ages
Udgivet: 14.1.2020 -
Nordstrom Revamps Customer Experience With New Supply Chain Strategy
Udgivet: 2.1.2020 -
Using Experiential Retail To Create A Carefree Escape
Udgivet: 22.11.2019 -
Building Thoughtful Customer Experiences At Slack
Udgivet: 12.11.2019 -
From Chaos To Clarity: How A Knowledge-Rich Culture Boosts Customer Experience
Udgivet: 5.11.2019 -
Lessons In Experiential Retail From The Pet Industry
Udgivet: 25.10.2019 -
The State of Customer Experience In Australia
Udgivet: 18.10.2019 -
How To Become A Professional Speaker With Jacob Morgan
Udgivet: 8.10.2019
Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.