The Modern Customer Podcast
En podcast af Blake Morgan - Tirsdage
452 Episoder
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Disrupting The Auto Industry Customer Experience With Carvana
Udgivet: 1.10.2019 -
How A $1 Billion Dollar Company Keeps Customer Service As Its Focus
Udgivet: 26.9.2019 -
Experience Design In Field Operations With AT&T President Jenifer Robertson
Udgivet: 17.9.2019 -
Digital Transformation And The Future Of Ecommerce With Pitney Bowes CMO
Udgivet: 10.9.2019 -
We Are Future Shapers: Enterprise Transformation At Honeywell
Udgivet: 5.9.2019 -
Creating A Thriving Subscription Business With Fender Digital
Udgivet: 28.8.2019 -
Driving Customer Experience At IBM With CMO Michelle Peluso
Udgivet: 20.8.2019 -
The Future of Train Travel Is Here With Virgin Trains USA
Udgivet: 13.8.2019 -
Customer Service Is Not A Cost Center And Other Lessons From FreshBooks
Udgivet: 6.8.2019 -
Samsonite: A 110 Year Old Company With A Fresh Digital Approach
Udgivet: 30.7.2019 -
Restoring Trust, Control, And Fairness In The Digital World
Udgivet: 23.7.2019 -
Driving Innovation In Customer Experience With Josh Linkner
Udgivet: 17.7.2019 -
Nordstrom's Digital Transformation With SVP Customer Experience Shea Jensen
Udgivet: 9.7.2019 -
Growth IQ: The Ten Smart Decisions That The World's Most Successful Businesses Make
Udgivet: 28.6.2019 -
Customer Experience Transformation at CiscoLive!
Udgivet: 13.6.2019 -
Customer Experience Transformation at CiscoLive!
Udgivet: 13.6.2019 -
Cisco's Customer Experience Transformation With Alvio Barrios
Udgivet: 4.6.2019 -
Conversational AI At Capital One
Udgivet: 30.5.2019 -
The Experience Economy Is Growing: A New Company Curates Luxury Travel Experiences
Udgivet: 22.5.2019 -
Sprint's Digital Transformation with Chief Digital Officer Rob Roy
Udgivet: 14.5.2019
Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.
