The Modern Customer Podcast
En podcast af Blake Morgan - Tirsdage
452 Episoder
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When It Comes To Customer Engagement, Loyalty Matters At Citi
Udgivet: 1.5.2019 -
Designing Empathy Into Customer Experience
Udgivet: 23.4.2019 -
5G Will Impact The Customer Experience: An Interview With Qualcomm's President
Udgivet: 17.4.2019 -
Balancing Human And Technology Decisions In Digital Transformation
Udgivet: 3.4.2019 -
Digital Transformation At The American Medical Association
Udgivet: 21.3.2019 -
Customer Experience For Your Most Valuable Customers With Wharton's Peter Fader
Udgivet: 7.3.2019 -
Behind The Scenes Of Comcast’s Digital Transformation
Udgivet: 13.2.2019 -
The Consumerization Of Healthcare With One Medical's CMO Doug Sweeny
Udgivet: 31.1.2019 -
Digital Transformation For B2B Customer Experiences
Udgivet: 7.1.2019 -
Creating Personalized Retail Customer Experiences With RedThread
Udgivet: 19.11.2018 -
Talk Triggers: The Complete Guide To Creating Customers With Word Of Mouth
Udgivet: 1.11.2018 -
Marketing Age Positivity With Chico's CMO
Udgivet: 3.10.2018 -
Nasdaq Grows Its Digital Brand With Explosive Social Media Content
Udgivet: 26.9.2018 -
Leveraging Computer Vision For Customer Experience At Wayfair
Udgivet: 12.9.2018 -
Topgolf Captures The Future Of Customer Experience
Udgivet: 27.8.2018 -
Using AI For Customer Experience At Allstate
Udgivet: 7.8.2018 -
Improving Digital Connections With Customers
Udgivet: 24.7.2018 -
CX Is Today's Brand Battleground - Arm Yourself!
Udgivet: 17.7.2018 -
Storytelling With The CMO Of Tourism Australia
Udgivet: 11.7.2018 -
American Customer Satisfaction Index with Managing Director David VanAmburg
Udgivet: 5.7.2018
Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.
