The Modern Customer Podcast
En podcast af Blake Morgan - Tirsdage
452 Episoder
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Panel: How are we Engaging with Digital Immigrants and Digital Natives featuring Tate and Playboy
Udgivet: 15.10.2015 -
Customer Experience Leadership Conversations with Leyla Seka
Udgivet: 9.10.2015 -
StubHub's Results Driven Approach To Managing Social Media In The Contact Center
Udgivet: 1.10.2015 -
When Variation In Customer Experience Is A Good Thing
Udgivet: 23.9.2015 -
The Chief Customer Officer: Driving Customer Engagement At The Highest Levels
Udgivet: 18.9.2015 -
When Customer Service and Sales Are Managed Under One CCO
Udgivet: 15.9.2015 -
Pioneering A New Era of Customer Engagement
Udgivet: 7.9.2015 -
GoDaddy Supercharges Its Customer Strategy With A New Kind Of High-Octane
Udgivet: 30.8.2015 -
Chief Customer Officers: The Human Duct Tape Of The Organization
Udgivet: 24.8.2015 -
Truth-Teller Augie Ray Talks Social Care, ROI and How To Win With Customer Experience
Udgivet: 16.8.2015 -
Data Driven Customer Experiences
Udgivet: 4.8.2015 -
Mental Toughness For Women
Udgivet: 3.8.2015
Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.
