The Modern Customer Podcast
En podcast af Blake Morgan - Tirsdage
452 Episoder
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A Grocery Store With No Employees? Learn From The Creator Of The World's First Unmanned Store
Udgivet: 29.3.2016 -
Overcoming Customer Experience Challenges For B2B Companies
Udgivet: 24.3.2016 -
How One Company Is Pioneering Snapchat For Customer Service
Udgivet: 8.3.2016 -
Mobile Innovation With Vimeo
Udgivet: 4.3.2016 -
Customers Love The Netflix of Women's Clothes
Udgivet: 1.3.2016 -
Building New Consumer Relationships In The Digital Era: An Interview with the Former President of Digital at OWN Robert Tercek
Udgivet: 22.2.2016 -
Absolut Enters The Internet Of Things
Udgivet: 15.2.2016 -
What Is The Purpose Of A Brand With Ryan Hanley
Udgivet: 9.2.2016 -
Hug Your Haters With Jay Baer: How To Embrace Complaints and Keep Your Customers
Udgivet: 1.2.2016 -
Customer Centricity With Wharton's Dr. Peter Fader
Udgivet: 25.1.2016 -
People May Be Brands But Brands Are Not People: Building Influence in the Digital Age
Udgivet: 18.1.2016 -
Delivering Social Customer Service At Mailchimp
Udgivet: 23.12.2015 -
How Young People Can Be Successful In Technology: Advice From A Leading Game Designer
Udgivet: 14.12.2015 -
Customer Experience With Google's Head of Global Customer Acquisitions Darren Pleasance
Udgivet: 7.12.2015 -
The X Factor In Customer Experience With Brian Solis
Udgivet: 30.11.2015 -
How Playboy Achieved Tremendous Growth By Revamping Its Digital Content Brand
Udgivet: 20.11.2015 -
Leveraging Data To Identify Customer Issues Early With Luxe Valet's Eva Khoo
Udgivet: 13.11.2015 -
Why This On-Demand Content To Commerce Model Is All About Customer Engagement
Udgivet: 8.11.2015 -
How Connected Things Will Change The Future of Customer Experience
Udgivet: 30.10.2015 -
When Customers Design Their Own Experiences
Udgivet: 23.10.2015
Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.
