The Modern Customer Podcast
En podcast af Blake Morgan - Tirsdage
452 Episoder
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What Makes Amazon's Customer Experience The Best?
Udgivet: 22.8.2016 -
Collective Disruption: How Corporations & Startups Can Co-Create Transformative New Businesses with Michael Docherty
Udgivet: 14.8.2016 -
Making Sense of Data Through Results-Proven Analytics With PopSugar
Udgivet: 8.8.2016 -
The Math, The Magic and the Customer with Bain
Udgivet: 1.8.2016 -
Are We Living In The Experience Economy
Udgivet: 25.7.2016 -
The Uber of the Skies With Jeff Potter
Udgivet: 19.7.2016 -
Disrupting Customer Acquisition With Stella & Dot's Jessica Herrin
Udgivet: 11.7.2016 -
The Social Influence Of Customer Reviews
Udgivet: 5.7.2016 -
Designing Smart Mobile Customer Experiences
Udgivet: 27.6.2016 -
Marketing Technology Is Far Too Complicated: Here's What You Can Do About It
Udgivet: 21.6.2016 -
The Job Of A Marketer Is To Make Markets: The Importance of Ideas with Ann Simonds, CMO, General Mills
Udgivet: 13.6.2016 -
Building The End To End Customer Journey
Udgivet: 6.6.2016 -
Being A Successful CMO Is About Asking The Right Questions
Udgivet: 31.5.2016 -
What We Can Learn From Yahoo: How To Pivot With Your Customers
Udgivet: 23.5.2016 -
Shaking Up Customer Engagement In Hospitality
Udgivet: 16.5.2016 -
Making A Fan In The Moment Of Failure: Hearing Your Customers On Social Media
Udgivet: 10.5.2016 -
Engaging Influencers With the CMO of TaylorMade-Adidas Golf Company
Udgivet: 2.5.2016 -
Why This CEO Jumped On Board With Facebook's Chatbot
Udgivet: 26.4.2016 -
Simplicity Is Everything: Customer Experience Done Well With Brand Expert Margaret Molloy
Udgivet: 18.4.2016 -
How Big Companies Can Be The Disruptors Not The Disrupted
Udgivet: 11.4.2016
Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.
