The Modern Customer Podcast
En podcast af Blake Morgan - Tirsdage
452 Episoder
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Customer Experience And The Evolving Role Of The CMO
Udgivet: 14.2.2017 -
The Sharing Economy’s Customer Experience Technology Innovation
Udgivet: 25.1.2017 -
A Modern Customer Journey In Banking
Udgivet: 12.1.2017 -
Customer Collaboration With Salesforce's Mike Rosenbaum
Udgivet: 3.1.2017 -
How Self-Service Technology Is Changing The Landscape Of Contact Center Jobs
Udgivet: 27.12.2016 -
What Is Transformational CX?
Udgivet: 20.12.2016 -
Customer Experience In The B2B2C World
Udgivet: 12.12.2016 -
The Connected Customer
Udgivet: 6.12.2016 -
How People Analytics Improves Customer Experience with Dolf Berle, President & COO, Dave & Buster's
Udgivet: 29.11.2016 -
Building Better Customer Experiences With The Cloud
Udgivet: 21.11.2016 -
The CMO's Role In Building Customer Experiences
Udgivet: 16.11.2016 -
Leading The Future Of Customer Experience With FedEx
Udgivet: 8.11.2016 -
How Customer Experience Is Shaped By Artificial Intelligence
Udgivet: 3.11.2016 -
Outside In: The Power Of Putting Customers At The Center Of Your Business
Udgivet: 11.10.2016 -
Shaping Customer Experience The Human Way With Ace Hardware's CEO
Udgivet: 3.10.2016 -
Draw Customer Experiences To Win With Dan Roam
Udgivet: 27.9.2016 -
Variability Is Opportunity With Ebay’s Chief Data Officer
Udgivet: 20.9.2016 -
Driving A Customer-Centric Marketing Strategy With Omni Hotels
Udgivet: 12.9.2016 -
A Podcast With The Chief Customer Officer Claire Burns of MetLife
Udgivet: 6.9.2016 -
Engaging The Multi-Channel Fan With The Dallas Mavericks
Udgivet: 29.8.2016
Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.
