The Modern Customer Podcast

452 Episoder

1. Today's Customer Experience Technology Stack For The Modern Customer

   Udgivet: 24.7.2017
2. Women Are Uniquely Positioned To Lead Customer Experience—Here’s Why Denise Lee Yohn

   Udgivet: 18.7.2017
3. Shifting Trends In Consumer Behavior With Ford's In-House Futurist

   Udgivet: 5.7.2017
4. How The CMO Can Leverage AI Internally And Externally

   Udgivet: 30.6.2017
5. All Customers Are Not Created Equal From The Wharton Customer Centricity Conference With Salesforce

   Udgivet: 27.6.2017
6. Ethics and Artificial Intelligence With IBM Watson's Rob High

   Udgivet: 12.6.2017
7. Pushing The Bounds Of Creativity With Ann Lewnes

   Udgivet: 7.6.2017
8. How To Become A Professional Speaker With Shep Hyken

   Udgivet: 6.6.2017
9. Customer Loyalty Pays With Marriott's CMO Karin Timpone

   Udgivet: 31.5.2017
10. Customer Experience In The Age of Artificial Intelligence With Pegasystems

    Udgivet: 24.5.2017
11. Fighting Customer Fraud In The Modern World With The BBB

    Udgivet: 23.5.2017
12. Leveraging Customer Analytics To Gain A Competitive Advantage

    Udgivet: 16.5.2017
13. The CIO's Role In The Customer Experience

    Udgivet: 9.5.2017
14. Customer Experience In The Age Of Social Media

    Udgivet: 27.4.2017
15. The Rise Of The Celebrity Chatbot: A Podcast With Christina Milian

    Udgivet: 18.4.2017
16. Building A Brand Above The Fray: The Success Of Vera Bradley

    Udgivet: 15.4.2017
17. TripAdvisor's Lessons Learned From Building A Chatbot

    Udgivet: 6.4.2017
18. Shaping Customer Experience From The Top With AT&T Mobility's CEO

    Udgivet: 27.3.2017
19. Improving Customer Experience With Marketing Analytics At 3 Day Blinds

    Udgivet: 23.3.2017
20. Managing Your Brand Through Times Of Change

    Udgivet: 28.2.2017