The Modern Customer Podcast
En podcast af Blake Morgan - Tirsdage
452 Episoder
-
Working With Your Spouse, Building a Personal Brand & The Future of Work With Jacob Morgan
Udgivet: 30.12.2017 -
The Top Ford Future Trends 2018
Udgivet: 21.12.2017 -
Managing Real-Time Customer Communications In A Crisis
Udgivet: 13.12.2017 -
Augmented Reality And The 4th Transformation
Udgivet: 30.11.2017 -
More Than Data: Engaging Customers Authentically With The Ideal Marketing Mix
Udgivet: 17.11.2017 -
Healthcare Revolution: Lead With Customer Experience
Udgivet: 9.11.2017 -
Culture Is The Customer Experience Lyft You Need
Udgivet: 1.11.2017 -
Creating Compelling Customer Service Experiences
Udgivet: 25.10.2017 -
How The General Data Privacy Regulation Will Impact Your Customer Experience
Udgivet: 16.10.2017 -
How Facebook Shapes Customer Experience With Chatbots
Udgivet: 11.10.2017 -
Meet Verizon Wireless' New Chief Customer Experience Officer Scott Zimmer
Udgivet: 2.10.2017 -
Leading Both Employee And Customer Experience At Adobe
Udgivet: 26.9.2017 -
Shaping The Future City With Ford's Jessica Robinson
Udgivet: 18.9.2017 -
The Behavioral Psychology Of In-Store And Online Shoppers
Udgivet: 12.9.2017 -
Connecting Customer Experience To Business Strategy: An Interview With Charlene Li
Udgivet: 4.9.2017 -
How Marketers Can Ensure Their Brand Evolves at the Same Pace as New Innovation and Growth
Udgivet: 31.8.2017 -
Facing Digital Disruption Across Industries With Accenture Digital's CEO
Udgivet: 24.8.2017 -
The Term AI Is Overused: A Conversation With A Chief Data Officer At The Intercontinental Exchange
Udgivet: 15.8.2017 -
The CIO's Role In Customer Experience
Udgivet: 10.8.2017 -
Chatbots 101: Building A Chatbot For Business With Wells Fargo
Udgivet: 1.8.2017
Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.