The Service Operations Podcast
En podcast af satinder kaur

Kategorier:
31 Episoder
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Ep 030 The Service Operations Podcast – Service Professional with Pamela Sharma
Udgivet: 6.10.2023 -
Ep 029 The Service Operations Podcast – Business Excellence and Customer Experience with Jitendra Agarwal
Udgivet: 14.7.2023 -
Ep 028 The Service Operations Podcast – Customer Insights in Publishing with Preeti Vyas
Udgivet: 31.5.2023 -
Ep 027 The Service Operations Podcast – Entre-Leadership Ideas and Perspectives with Arnab Chakrabortty
Udgivet: 17.2.2023 -
Ep 026 The Service Operations Podcast – Digital Products and Data Analytics with Salil Chugh
Udgivet: 30.11.2022 -
Ep 025 The Service Operations Podcast – Digitizing Trade Finance with Jayan Menon
Udgivet: 26.9.2022 -
Ep 024 The Service Operations Podcast – Customer Centricity and Leadership with Debashis Sarkar
Udgivet: 2.8.2022 -
Ep 023 The Service Operations Podcast – Customer Handling Mindset with Prasad Palav
Udgivet: 25.7.2022 -
Ep 022 The Service Operations Podcast – Customer Insights on Social Media with Dr Ranjit Nair
Udgivet: 7.6.2022 -
Ep 021 The Service Operations Podcast – Customer in Healthcare with Anand Wasker
Udgivet: 7.5.2022 -
Ep 020 The Service Operations Podcast – Customer Feedback with Dr Vibha Bhilawadikar
Udgivet: 18.3.2022 -
Ep 019 The Service Operations Podcast – Fraud Management as a Service with G D Balasubramaniam
Udgivet: 3.3.2022 -
Ep 018 The Service Operations Podcast – Corporate Operations & Mythology with Rishi Nanda
Udgivet: 11.2.2022 -
Ep 017 The Service Operations Podcast – Demystifying Fintech for Banks and their Customers with Rahul Joshi
Udgivet: 4.2.2022 -
Ep 016 The Service Operations Podcast – Customer Service Design with Lav Kush
Udgivet: 29.1.2022 -
Ep 015 The Service Operations Podcast – Customer Service in the Digital World with Jaya Janardanan
Udgivet: 22.1.2022 -
Ep 014 The Service Operations Podcast – Service Setup for Startups with Hari Velayudan
Udgivet: 15.1.2022 -
Ep 013 The Service Operations Podcast – Innovation & Customer Feedback with Jai Thakur
Udgivet: 7.1.2022 -
Ep 012 The Service Operations Podcast – Demand Management with R Muralidharan
Udgivet: 31.12.2021 -
Ep 011 The Service Operations Podcast – On-Brand Customer Service with Manasi Jagdish
Udgivet: 24.12.2021
One thing that impacts service positively more than anything else is high quality Service Operations. Join Satinder Kaur, who has spent over 20 years helping a large organisation manage serve millions of customers, as she talks to leaders who will share their practical knowledge and experiences of Service Management from their unique vantage points. If you are leading or managing a service based business and want to understand the nuances of high quality service operations, spanning over setting up, scaling and reducing service operations costs the show is for you.