The Service Operations Podcast
En podcast af satinder kaur
31 Episoder
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Ep 010 The Service Operations Podcast – Customer in the Startup Ecosystem with Ganga S
Udgivet: 17.12.2021 -
Ep 009 The Service Operations Podcast – Standardisation & Customisation in Service with Varsha Kothawle
Udgivet: 9.12.2021 -
Ep 008 The Service Operations Podcast – Service Scaling & Measurement with Sharad Sharma
Udgivet: 4.12.2021 -
Ep 007 The Service Operations Podcast – Consumer in the Digital World with Gunneet Bally
Udgivet: 27.11.2021 -
Ep 006 The Service Operations Podcast – Operations in Service with Nilesh Deshpande
Udgivet: 20.11.2021 -
Ep 005 The Service Operations Podcast - User Xperience & Design with Apala Chavan
Udgivet: 13.11.2021 -
Ep 004 The Service Operations Podcast – Fraud Prevention with Kalyani Pillay
Udgivet: 7.11.2021 -
Ep 003 The Service Operations Podcast - Service Culture and Leadership with Gabriella Horak
Udgivet: 3.11.2021 -
Ep 002 The Service Operations Podcast - Escalated Complaints Management with Manasi Mohare
Udgivet: 23.10.2021 -
Ep 001 The Service Operations Podcast - Preventive legal with Arunoday Ganguly
Udgivet: 16.10.2021 -
Introduction to The Service Operations podcast with Satinder Kaur
Udgivet: 9.10.2021
One thing that impacts service positively more than anything else is high quality Service Operations. Join Satinder Kaur, who has spent over 20 years helping a large organisation manage serve millions of customers, as she talks to leaders who will share their practical knowledge and experiences of Service Management from their unique vantage points. If you are leading or managing a service based business and want to understand the nuances of high quality service operations, spanning over setting up, scaling and reducing service operations costs the show is for you.
