Crack the Customer Code

En podcast af Adam and Jeannie - Tirsdage

Tirsdage

Kategorier:

509 Episoder

  1. 483: Donna Cutting, Employees First!

    Udgivet: 29.3.2022
  2. 482: Focus on Government CX

    Udgivet: 22.3.2022
  3. 481: Annette Franz, Built to Win

    Udgivet: 15.3.2022
  4. 480: Innovate or Fail

    Udgivet: 8.3.2022
  5. 479: Fred Reichheld, Winning on Purpose

    Udgivet: 1.3.2022
  6. 478: The CX of Right to Repair

    Udgivet: 22.2.2022
  7. 477: Michael Bartlett, The Dark Side of CX

    Udgivet: 15.2.2022
  8. 476: Is CX Dead in Banking?

    Udgivet: 8.2.2022
  9. 475: Brad Cleveland, Leading the Customer Experience

    Udgivet: 1.2.2022
  10. 474: Season Intro

    Udgivet: 31.1.2022
  11. 473: Bourbon Summit, Season Finale

    Udgivet: 2.11.2021
  12. 472: Marlanges Simar, Prime Therapeutics

    Udgivet: 26.10.2021
  13. 471: When the Frontline is the Last to Know

    Udgivet: 19.10.2021
  14. 470: Dan Gingiss, The Experience Maker

    Udgivet: 12.10.2021
  15. 469: Frictionless vs. Memorable CX

    Udgivet: 5.10.2021
  16. 468: Greg Lisiewski

    Udgivet: 28.9.2021
  17. 467: How Location and Design Impact CX

    Udgivet: 22.9.2021
  18. Bonus Episode: Noa Danon

    Udgivet: 20.9.2021
  19. 466: David Horsager

    Udgivet: 14.9.2021
  20. 465: Customer Effort 2.0

    Udgivet: 7.9.2021

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Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.

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