Crack the Customer Code
En podcast af Adam and Jeannie - Tirsdage
Kategorier:
509 Episoder
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483: Donna Cutting, Employees First!
Udgivet: 29.3.2022 -
482: Focus on Government CX
Udgivet: 22.3.2022 -
481: Annette Franz, Built to Win
Udgivet: 15.3.2022 -
480: Innovate or Fail
Udgivet: 8.3.2022 -
479: Fred Reichheld, Winning on Purpose
Udgivet: 1.3.2022 -
478: The CX of Right to Repair
Udgivet: 22.2.2022 -
477: Michael Bartlett, The Dark Side of CX
Udgivet: 15.2.2022 -
476: Is CX Dead in Banking?
Udgivet: 8.2.2022 -
475: Brad Cleveland, Leading the Customer Experience
Udgivet: 1.2.2022 -
474: Season Intro
Udgivet: 31.1.2022 -
473: Bourbon Summit, Season Finale
Udgivet: 2.11.2021 -
472: Marlanges Simar, Prime Therapeutics
Udgivet: 26.10.2021 -
471: When the Frontline is the Last to Know
Udgivet: 19.10.2021 -
470: Dan Gingiss, The Experience Maker
Udgivet: 12.10.2021 -
469: Frictionless vs. Memorable CX
Udgivet: 5.10.2021 -
468: Greg Lisiewski
Udgivet: 28.9.2021 -
467: How Location and Design Impact CX
Udgivet: 22.9.2021 -
Bonus Episode: Noa Danon
Udgivet: 20.9.2021 -
466: David Horsager
Udgivet: 14.9.2021 -
465: Customer Effort 2.0
Udgivet: 7.9.2021
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
