Crack the Customer Code
En podcast af Adam and Jeannie - Tirsdage
Kategorier:
509 Episoder
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464: Theodora Lau
Udgivet: 31.8.2021 -
463: Pronouns and How to Use Them
Udgivet: 24.8.2021 -
462: Shep Hyken
Udgivet: 17.8.2021 -
461: How Customer Experience Management Has Changed
Udgivet: 10.8.2021 -
460: Alison Lichtenstein, Who Is the Media's Customer? CX at Dow Jones
Udgivet: 3.8.2021 -
459: Season Intro
Udgivet: 2.8.2021 -
458: Bourbon Summit, Season Finale
Udgivet: 30.4.2021 -
457: Tom Karinshak, Navigating Change at Comcast
Udgivet: 27.4.2021 -
456: Ovetta Sampson, Empowerment Through Design
Udgivet: 20.4.2021 -
455: Riaz Raihan, Improving CX with AI
Udgivet: 13.4.2021 -
454: The War Between Efficiency and Experience
Udgivet: 6.4.2021 -
453: Chip Bell, Your Customer's Imagination
Udgivet: 30.3.2021 -
452: The Customer Experience Goalposts Keep Moving
Udgivet: 23.3.2021 -
451: Ramon Ray, Small Business Experience
Udgivet: 16.3.2021 -
450: Gain Insights Through Community
Udgivet: 9.3.2021 -
449: Ross Wainwright, Alida: Truth in Action
Udgivet: 2.3.2021 -
448: How Will Consumer Sentiment Affect CX in 2021?
Udgivet: 23.2.2021 -
447: Steven Van Belleghem, The Offer You Can't Refuse
Udgivet: 16.2.2021 -
446: Digital Customer Behavior
Udgivet: 9.2.2021 -
445: Christine Rimer, Learning from the Data
Udgivet: 2.2.2021
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
