Crack the Customer Code

En podcast af Adam and Jeannie - Tirsdage

Tirsdage

Kategorier:

509 Episoder

  1. 365: Lisa Ryan, Having An Attitude For Gratitude

    Udgivet: 16.4.2019
  2. 364: Culture Lessons From The Podcast

    Udgivet: 9.4.2019
  3. 363: Technology Lessons from the Podcast

    Udgivet: 2.4.2019
  4. 362: Bourbon Cast #2

    Udgivet: 26.3.2019
  5. 361: Ryan Minton, Thanks For Coming In Today

    Udgivet: 19.3.2019
  6. 360: The Airport Customer Experience

    Udgivet: 12.3.2019
  7. 359: Steve Woodruff, What Makes You Distinct?

    Udgivet: 5.3.2019
  8. 358: Customer Service Blueprinting: Jeannie's New Course

    Udgivet: 26.2.2019
  9. 357: Thomas Hollmann, Customer Experience Education

    Udgivet: 19.2.2019
  10. 356: Will Chatbots Be Everywhere?

    Udgivet: 12.2.2019
  11. 355: Lisa Ford, Customer Service Excellence

    Udgivet: 5.2.2019
  12. 354: Are you neglecting key moments in the customer journey?

    Udgivet: 29.1.2019
  13. 353: Scott McKain, Make Your Organization Iconic

    Udgivet: 24.1.2019
  14. 352: Keeping Knowledge When Superstars Leave

    Udgivet: 15.1.2019
  15. 351: Mark Sanborn, Extraordinary Leadership

    Udgivet: 8.1.2019
  16. 350: New Year's Resolutions

    Udgivet: 4.1.2019
  17. 349: Mark Colgate, The Science of Service

    Udgivet: 19.12.2018
  18. 348: Predictions for 2019

    Udgivet: 28.11.2018
  19. 347: Jay Baer, Talk Triggers

    Udgivet: 21.11.2018
  20. 346: Smaller Bathrooms and Premium Seating: Talking Airline Customer Experience

    Udgivet: 14.11.2018

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Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.

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