Crack the Customer Code
En podcast af Adam and Jeannie - Tirsdage
Kategorier:
509 Episoder
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365: Lisa Ryan, Having An Attitude For Gratitude
Udgivet: 16.4.2019 -
364: Culture Lessons From The Podcast
Udgivet: 9.4.2019 -
363: Technology Lessons from the Podcast
Udgivet: 2.4.2019 -
362: Bourbon Cast #2
Udgivet: 26.3.2019 -
361: Ryan Minton, Thanks For Coming In Today
Udgivet: 19.3.2019 -
360: The Airport Customer Experience
Udgivet: 12.3.2019 -
359: Steve Woodruff, What Makes You Distinct?
Udgivet: 5.3.2019 -
358: Customer Service Blueprinting: Jeannie's New Course
Udgivet: 26.2.2019 -
357: Thomas Hollmann, Customer Experience Education
Udgivet: 19.2.2019 -
356: Will Chatbots Be Everywhere?
Udgivet: 12.2.2019 -
355: Lisa Ford, Customer Service Excellence
Udgivet: 5.2.2019 -
354: Are you neglecting key moments in the customer journey?
Udgivet: 29.1.2019 -
353: Scott McKain, Make Your Organization Iconic
Udgivet: 24.1.2019 -
352: Keeping Knowledge When Superstars Leave
Udgivet: 15.1.2019 -
351: Mark Sanborn, Extraordinary Leadership
Udgivet: 8.1.2019 -
350: New Year's Resolutions
Udgivet: 4.1.2019 -
349: Mark Colgate, The Science of Service
Udgivet: 19.12.2018 -
348: Predictions for 2019
Udgivet: 28.11.2018 -
347: Jay Baer, Talk Triggers
Udgivet: 21.11.2018 -
346: Smaller Bathrooms and Premium Seating: Talking Airline Customer Experience
Udgivet: 14.11.2018
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
