CX Insider - Customer experience leaders sharing insights and ideas for customer service success
En podcast af ACF Technologies - Mandage
Kategorier:
128 Episoder
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How to Lead in Times of Crisis, With Meridith Elliott Powell
Udgivet: 9.5.2022 -
How Is VR Transforming Patient Experience? With Denise Silber
Udgivet: 26.4.2022 -
The Impact of Conversational AI on CX & the Workforce Crisis, With Rob Carpenter
Udgivet: 11.4.2022 -
Uncovering CX Challenges in the Automotive Industry, With Daniel Haas
Udgivet: 21.3.2022 -
What Is the Future of Patient Experience? With Maneesh Juneja
Udgivet: 7.3.2022 -
How to Apply Storytelling in User Experience, With Chris Ashby
Udgivet: 21.2.2022 -
How to Achieve Customer Experience Excellence in 7 Steps, With Crystal D’Cunha
Udgivet: 7.2.2022 -
How Can Traditional Banks Compete With Digital Challengers? With Bruno Pešec
Udgivet: 10.1.2022 -
Insider View: The Future of Retail Banking | Branch Transformation 2021, RBR
Udgivet: 15.12.2021 -
How to Build Customer Loyalty, With Paula Thomas
Udgivet: 15.11.2021 -
How to Create an Inclusive Corporate Culture, With Stuart Anderson
Udgivet: 3.11.2021 -
What Makes a Great Female Leader, With Allison Hartsoe
Udgivet: 18.10.2021 -
How to Connect With Consumers Who Defy Categorization, With Michael Solomon
Udgivet: 4.10.2021 -
How to Build Customer Trust, With Sergio Feo
Udgivet: 20.9.2021 -
How Do Vision & Mission Statements Play the Lead Role in CX Delivery? With Jose Herrera
Udgivet: 6.9.2021 -
How Are Millennials Setting the New Standard for Customer Experience? With Dan Gingiss
Udgivet: 23.8.2021 -
How to Scale Your Customer Experience, With Ben Segal
Udgivet: 26.7.2021 -
Has Customer Obsession Gone Too Far? With Steve Anderson
Udgivet: 13.7.2021 -
50th Episode Special
Udgivet: 5.7.2021 -
How Video Consultations Enhance Customer Experience, With Stuart Fearn
Udgivet: 23.6.2021
In our CX Insider studio, we initiate conversations with leading customer experience experts from various sectors. Our network consists of professionals striving to bring change to their company and industry. Starting our podcast with a humble audience, primarily consisting of colleagues from our office, we soon found the listeners who were eager to learn about delivering excellent customer experience. At our company ACF Technologies, disruptive innovation is the fundamental pillar of our mission. CX Insider carries a crucial role in expanding the community of creative thinkers beyond the now virtual walls of our office. We believe that we will spin the wheel of innovation by providing space to discuss novel concepts and continuously questioning the way things are done. If you are one of the thinkers and would like to become part of our community, follow us on LinkedIn and Instagram, and subscribe to our weekly episodes.
