CX Insider - Customer experience leaders sharing insights and ideas for customer service success
En podcast af ACF Technologies
Kategorier:
115 Episoder
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IoT and the Future of Banking, With Jorge and Javier
Udgivet: 13.9.2022 -
The Formula for Great Customer Service, With Sham Aziz
Udgivet: 16.8.2022 -
Reaching Net Zero in the Construction Industry, With Mats Bredborg
Udgivet: 1.8.2022 -
Why People Talk About Embedded Finance, With Spiros Margaris
Udgivet: 18.7.2022 -
How to Deliver Omnichannel Experience in the Car Industry, Aymen Ismail
Udgivet: 4.7.2022 -
The Power of Words, With Harry Ashbridge
Udgivet: 13.6.2022 -
How Do Public Sector Workers Perceive AI? With Dr Stephen Jeffares
Udgivet: 25.5.2022 -
How to Lead in Times of Crisis, With Meridith Elliott Powell
Udgivet: 9.5.2022 -
How Is VR Transforming Patient Experience? With Denise Silber
Udgivet: 26.4.2022 -
The Impact of Conversational AI on CX & the Workforce Crisis, With Rob Carpenter
Udgivet: 11.4.2022 -
Uncovering CX Challenges in the Automotive Industry, With Daniel Haas
Udgivet: 21.3.2022 -
What Is the Future of Patient Experience? With Maneesh Juneja
Udgivet: 7.3.2022 -
How to Apply Storytelling in User Experience, With Chris Ashby
Udgivet: 21.2.2022 -
How to Achieve Customer Experience Excellence in 7 Steps, With Crystal D’Cunha
Udgivet: 7.2.2022 -
How Can Traditional Banks Compete With Digital Challengers? With Bruno Pešec
Udgivet: 10.1.2022 -
Insider View: The Future of Retail Banking | Branch Transformation 2021, RBR
Udgivet: 15.12.2021 -
How to Build Customer Loyalty, With Paula Thomas
Udgivet: 15.11.2021 -
How to Create an Inclusive Corporate Culture, With Stuart Anderson
Udgivet: 3.11.2021 -
What Makes a Great Female Leader, With Allison Hartsoe
Udgivet: 18.10.2021 -
How to Connect With Consumers Who Defy Categorization, With Michael Solomon
Udgivet: 4.10.2021
In our CX Insider studio, we initiate conversations with leading customer experience experts from various sectors. Our network consists of professionals striving to bring change to their company and industry. Starting our podcast with a humble audience, primarily consisting of colleagues from our office, we soon found the listeners who were eager to learn about delivering excellent customer experience. At our company ACF Technologies, disruptive innovation is the fundamental pillar of our mission. CX Insider carries a crucial role in expanding the community of creative thinkers beyond the now virtual walls of our office. We believe that we will spin the wheel of innovation by providing space to discuss novel concepts and continuously questioning the way things are done. If you are one of the thinkers and would like to become part of our community, follow us on LinkedIn and Instagram, and subscribe to our weekly episodes.