CX Insider - Customer experience leaders sharing insights and ideas for customer service success
En podcast af ACF Technologies - Mandage
Kategorier:
128 Episoder
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Trailer
Udgivet: 21.4.2023 -
Ubong Nkanta: Is Your CX Strategy Mature Enough?
Udgivet: 11.4.2023 -
Tom Darnell (IRIS): Audio Quality - An Overlooked Piece of the CX Puzzle
Udgivet: 27.3.2023 -
The Reality Behind Brand Loyalty, with Ed Deason
Udgivet: 13.3.2023 -
On Diversity, Transparency and Inclusion, with Donata Peksa
Udgivet: 27.2.2023 -
Why Financial Literacy is the Key to Customer Retention, with Monika Hruba
Udgivet: 13.2.2023 -
How Neuroscience Can Transform Customer Journeys, with Duncan Thomas
Udgivet: 16.1.2023 -
Emotion Design for Blended Experiences, With Yasmin Borain
Udgivet: 5.12.2022 -
Trust and Loyalty in a Cost-of-Living Crisis, With Piers Watson
Udgivet: 21.11.2022 -
Customer Habits and Banking Biases, With Andrei Calin
Udgivet: 7.11.2022 -
Secrets to a Sustainable Life and Brand, With Lysa Hardy
Udgivet: 24.10.2022 -
Driving Culture Change in Banking Through VoC, With Mona Ibrahim
Udgivet: 10.10.2022 -
Business and the True Metaverse, With Benoit Soucaret
Udgivet: 26.9.2022 -
IoT and the Future of Banking, With Jorge and Javier
Udgivet: 13.9.2022 -
The Formula for Great Customer Service, With Sham Aziz
Udgivet: 16.8.2022 -
Reaching Net Zero in the Construction Industry, With Mats Bredborg
Udgivet: 1.8.2022 -
Why People Talk About Embedded Finance, With Spiros Margaris
Udgivet: 18.7.2022 -
How to Deliver Omnichannel Experience in the Car Industry, Aymen Ismail
Udgivet: 4.7.2022 -
The Power of Words, With Harry Ashbridge
Udgivet: 13.6.2022 -
How Do Public Sector Workers Perceive AI? With Dr Stephen Jeffares
Udgivet: 25.5.2022
In our CX Insider studio, we initiate conversations with leading customer experience experts from various sectors. Our network consists of professionals striving to bring change to their company and industry. Starting our podcast with a humble audience, primarily consisting of colleagues from our office, we soon found the listeners who were eager to learn about delivering excellent customer experience. At our company ACF Technologies, disruptive innovation is the fundamental pillar of our mission. CX Insider carries a crucial role in expanding the community of creative thinkers beyond the now virtual walls of our office. We believe that we will spin the wheel of innovation by providing space to discuss novel concepts and continuously questioning the way things are done. If you are one of the thinkers and would like to become part of our community, follow us on LinkedIn and Instagram, and subscribe to our weekly episodes.
