The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

438 Episoder

1. How to lead your customer service team into the AI future

   Udgivet: 18.7.2024
2. Maximizing Team Efficiency with AI: Insights from Intercom's Customer Service leaders

   Udgivet: 4.7.2024
3. Building the future of AI-first customer service

   Udgivet: 27.6.2024
4. Off Script: Reinventing customer service with AI

   Udgivet: 20.6.2024
5. Unlocking customer service's strategic potential with AI

   Udgivet: 13.6.2024
6. Shep Hyken on getting ahead of the competition with exceptional CX

   Udgivet: 6.6.2024
7. Evolving your support org to thrive in the AI era

   Udgivet: 24.5.2024
8. Mapping out the first 90 days with AI-first Customer Service

   Udgivet: 16.5.2024
9. Off Script: Into the future with AI-first Customer Service

   Udgivet: 9.5.2024
10. Exploring customer service career paths in the age of AI

    Udgivet: 2.5.2024
11. Unpacking the impact of AI on CX with PartnerHero's Mercer Smith

    Udgivet: 25.4.2024
12. Moment of truth – Fin AI Copilot in practice

    Udgivet: 18.4.2024
13. How Fin AI Copilot changes the game for support teams

    Udgivet: 11.4.2024
14. Introducing Off Script: Des Traynor on the AI revolution

    Udgivet: 4.4.2024
15. Stacy Sherman on how to design customer experiences that drive loyalty

    Udgivet: 28.3.2024
16. Fueling the AI machine with the knowledge it needs

    Udgivet: 21.3.2024
17. How AI is transforming customer service tech stacks

    Udgivet: 7.3.2024
18. Amplitude’s Jenna Elliott on navigating the future of customer success

    Udgivet: 29.2.2024
19. Understanding the changing economics of customer service in the age of AI

    Udgivet: 22.2.2024
20. Making magic: Simon T. Bailey on the platinum service principles that create lifelong customers

    Udgivet: 15.2.2024