The IT Experience Podcast
En podcast af HappySignals - Torsdage

Kategorier:
124 Episoder
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24. Campari 'Goes a Sip Beyond' by Transforming their Employee Experience
Udgivet: 18.12.2019 -
23. Steps to Happiness in Employee Experience
Udgivet: 12.12.2019 -
22. Blake Morgan - Customer Experience Futurist, Keynote Speaker, Author
Udgivet: 22.11.2019 -
21. ITIL 4 - High Velocity IT with Mark Smalley
Udgivet: 14.11.2019 -
20. Showing Value of ServiceNow Usage
Udgivet: 8.10.2019 -
19. From IT Cost to Business Value using Employee Experience
Udgivet: 2.9.2019 -
18. $900B was wasted last year in Digital Transformation
Udgivet: 21.8.2019 -
17. Step by Step Guide to Empowering Employee Experience with Oscar Berg
Udgivet: 12.8.2019 -
16. Make your Automation Case with Experience Data
Udgivet: 31.7.2019 -
15. Empathic Building, The Future of Office Work with Tomi Teikko
Udgivet: 22.7.2019 -
14. How do you make a Business Case for Employee Experience measurement?
Udgivet: 10.7.2019 -
13. How does Service Management fit into Employee Experience Equation? Author Jacob Morgan joins for a chat
Udgivet: 8.7.2019 -
12. Top IT Service Management Trends to Watch in 2019 by CIOReview.com
Udgivet: 26.6.2019 -
11. Jesper Hansen from Region Midtjylland, Providing Experience for Hospitals
Udgivet: 18.6.2019 -
10. Fujitsu and Tieto, discussion on MSP's changing world of outsourcing
Udgivet: 10.6.2019 -
9. Happiest Enterprise 2019 - Finnish Postal Company, Riikka Salonen
Udgivet: 2.6.2019 -
8. Interview with Alan Norris from ServiceNow
Udgivet: 14.5.2019 -
7. CIO Interview: Virgin Trains, John Sullivan
Udgivet: 7.5.2019 -
6. Employees are different, learn how different profiles behave
Udgivet: 6.5.2019 -
5. Transparency with Experience Data is Crucial
Udgivet: 5.5.2019
Podcast for those who want to take IT Experience Management (ITXM) in use and improve Employee Experience of IT Services in large enterprises. We talk about Human-Centric IT, how does it change the culture of IT Departments from SLAs to Experience Metrics and XLAs. If you use ServiceNow or other enterprise service management system to provide services to end-users, then this is for you. To learn more about Human-Centric IT Experience Management visit https://happysignals.com/