The Modern Customer Podcast
En podcast af Blake Morgan - Tirsdage
452 Episoder
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How To Deliver B2B CX In a Post-COVID World
Udgivet: 16.11.2021 -
3 Steps to Practice Long-Term Thinking
Udgivet: 9.11.2021 -
What Modern Customers Want In a Real Estate Experience
Udgivet: 2.11.2021 -
How to Implement AI Marketing in 5 Steps
Udgivet: 26.10.2021 -
How To Be A Better Leader for Customers and Employees
Udgivet: 19.10.2021 -
How David’s Bridal Launched A Successful Loyalty Program During A Pandemic
Udgivet: 12.10.2021 -
How David’s Bridal Used Digital Transformation To Update Its CX (Part 1)
Udgivet: 5.10.2021 -
3 Ways Customer Preferences Are Evolving In Banking
Udgivet: 28.9.2021 -
How To Create Remarkable Experiences Customers Want To Share
Udgivet: 21.9.2021 -
COVID Customers Are Counting On You—Are You Rising To The Occasion?
Udgivet: 14.9.2021 -
The One Thing Every Contact Center Bot Needs
Udgivet: 7.9.2021 -
How To Engage Customers In An Uncertain World
Udgivet: 31.8.2021 -
6 Steps To Build Returning Customers
Udgivet: 24.8.2021 -
How To Deliver Effective Hyper-Personalized Experiences
Udgivet: 17.8.2021 -
How Better Health Helps Customers Do Hard Things Easily
Udgivet: 10.8.2021 -
COVID Taught Us The Importance Of Community
Udgivet: 3.8.2021 -
How To Create Honest Experiences For Women
Udgivet: 27.7.2021 -
The Importance Of Performing A CX Audit
Udgivet: 20.7.2021 -
The Rise Of Chief Experience Officers
Udgivet: 13.7.2021 -
How To Simplify Digital Transformation
Udgivet: 6.7.2021
Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.
