The Modern Customer Podcast
En podcast af Blake Morgan - Tirsdage
452 Episoder
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The Chief People Officer Of The World's Largest Employer Links EX And CX
Udgivet: 23.8.2022 -
Reinvigorating A 110-Year-Old Brand Through Customer Feedback
Udgivet: 16.8.2022 -
Creating A Customer-Centric Utility Company
Udgivet: 9.8.2022 -
Customer Experience is a Decision
Udgivet: 2.8.2022 -
What’s Next For Return Logistics
Udgivet: 26.7.2022 -
The Secret To Data-Driven Marketing
Udgivet: 19.7.2022 -
AI Creates Super-Human Customer Service
Udgivet: 12.7.2022 -
Transforming The B2B Buyer Journey
Udgivet: 5.7.2022 -
How Leaders Can Build Relationships Through Transparency
Udgivet: 28.6.2022 -
How To Build An ROI Model For CX
Udgivet: 21.6.2022 -
How To Turn Customer Feedback Into Actionable Insights
Udgivet: 14.6.2022 -
What's The Difference Between Customer Success And Customer Service?
Udgivet: 7.6.2022 -
3 Ways Bill Creelman Practices Customer-Centric Leadership
Udgivet: 31.5.2022 -
How Skullcandy Creates A Customer-Focused Marketing Strategy
Udgivet: 24.5.2022 -
Partnering With Customers For Digital Transformation
Udgivet: 17.5.2022 -
3 Ways To Achieve Personal Wealth And Financial Freedom
Udgivet: 10.5.2022 -
Inside Lyft’s Customer-Focused Digital Transformation
Udgivet: 3.5.2022 -
Earth Month: Conservation Efforts Now Help Future Generations
Udgivet: 26.4.2022 -
How To Improve Utility Company CX
Udgivet: 19.4.2022 -
How To Put CX At The Center Of Your Business
Udgivet: 12.4.2022
Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.
