Crack the Customer Code
En podcast af Adam and Jeannie - Tirsdage
Kategorier:
509 Episoder
-
003: Experience Action Podcast - Customer Experience Training
Udgivet: 20.12.2022 -
002: Experience Action Podcast - Sponsorship Initiatives
Udgivet: 13.12.2022 -
New Podcast Introduction: Experience Action with Jeannie Walters
Udgivet: 12.12.2022 -
500: Bourbon Summit
Udgivet: 29.11.2022 -
499: The Present and Future of CX
Udgivet: 22.11.2022 -
498: Jay Baer, The Need for Speed
Udgivet: 15.11.2022 -
497: Looking Back on CX
Udgivet: 8.11.2022 -
496: Jeff Toister, The Guaranteed Experience
Udgivet: 1.11.2022 -
495: Common CX Mistakes
Udgivet: 25.10.2022 -
494: Jen Bailin, The Bright, Big Future of CX
Udgivet: 18.10.2022 -
493: Special Announcement
Udgivet: 11.10.2022 -
492: Zhecho Dobrev, The Value of Emotions
Udgivet: 4.10.2022 -
491: Answer to Abusive Customers: Shut Down Support?
Udgivet: 27.9.2022 -
490: Deon Nicholas, Human-Centered AI
Udgivet: 20.9.2022 -
489: Customer Health Score
Udgivet: 13.9.2022 -
488: Dr. Shirley Davis, Inclusive Leadership
Udgivet: 6.9.2022 -
487: Season Intro
Udgivet: 5.9.2022 -
486: Bourbon Summit, Season Finale
Udgivet: 19.4.2022 -
485: David Sakamoto, The Power of Transparency
Udgivet: 12.4.2022 -
484: Empathy and Leadership
Udgivet: 5.4.2022
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
