Crack the Customer Code
En podcast af Adam and Jeannie - Tirsdage
Kategorier:
509 Episoder
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325: Kelsey Brown, Fighting for Transparent Pricing
Udgivet: 19.6.2018 -
324: A Good Product Is Not Enough
Udgivet: 12.6.2018 -
323: Neen James, Attention Pays
Udgivet: 5.6.2018 -
322: Rise of the Service Machines
Udgivet: 29.5.2018 -
321: Jesse Cole, Revolutionizing the Ballpark Experience
Udgivet: 22.5.2018 -
320: The STORY of Retail Experience
Udgivet: 16.5.2018 -
319: Jeanne Bliss, Is Your CX Mom-worthy?
Udgivet: 8.5.2018 -
318: How Important Is the CX of Former Customers?
Udgivet: 2.5.2018 -
317: Anne Bahr Thompson, Do Good
Udgivet: 24.4.2018 -
316: Can Toys R Us Survive?
Udgivet: 17.4.2018 -
315: Joey Coleman, Never Lose a Customer
Udgivet: 10.4.2018 -
314: The Power of Empowerment: What I Wish I Knew
Udgivet: 3.4.2018 -
313: Is AmazonGo the Future?
Udgivet: 27.3.2018 -
312: John Garrett, The Personal Side of Business
Udgivet: 21.3.2018 -
311: Which Retail Touchpoints Matter Most
Udgivet: 13.3.2018 -
310: Clint Schaff, The L.A. Times Experience
Udgivet: 6.3.2018 -
309: Common Leadership Biases in Your Way of Success
Udgivet: 28.2.2018 -
308: Jacob Morgan, The Future of Work
Udgivet: 21.2.2018 -
307: It’s Not My Job, Adam
Udgivet: 13.2.2018 -
306: Eric Porres, Personalized Video Experience
Udgivet: 6.2.2018
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
