Crack the Customer Code

En podcast af Adam and Jeannie - Tirsdage

Tirsdage

Kategorier:

509 Episoder

  1. 305: Supporting Your Team in the Retail Apocalypse

    Udgivet: 30.1.2018
  2. 304: Arnie Malham, Innovating Culture

    Udgivet: 23.1.2018
  3. 303: How to Build Brand Trust in 2018

    Udgivet: 16.1.2018
  4. 302: Tom Karinshak, Comcast Customer Service

    Udgivet: 9.1.2018
  5. 301: Will Experience Be Your Difference This Year?

    Udgivet: 2.1.2018
  6. 300: Celebrating 300 Episodes (with live guitar)

    Udgivet: 12.12.2017
  7. 299: Operationalizing New Channels

    Udgivet: 7.12.2017
  8. 298: Michel Falcon, Incredible Experience Tips

    Udgivet: 5.12.2017
  9. 297: How to Balance Promises with Performance

    Udgivet: 30.11.2017
  10. 296: Jeffrey Shaw, The Lingo of Customers

    Udgivet: 28.11.2017
  11. 295: A Leader's Guide to the Holidays

    Udgivet: 23.11.2017
  12. 294: Katy Lynch, The Codeverse Experience

    Udgivet: 22.11.2017
  13. 293: Are Millennials Killing Your Industry?

    Udgivet: 16.11.2017
  14. 292: Mark Podolsky, Happy Customers Guaranteed

    Udgivet: 14.11.2017
  15. 291: LinkedIn Learning for Customer-Focused Leaders

    Udgivet: 9.11.2017
  16. 290: Ian Golding, Operationalizing Customer Experience

    Udgivet: 7.11.2017
  17. 289: Transitions and Gaps in CX

    Udgivet: 2.11.2017
  18. 288: Amy Climer, Fostering Creativity

    Udgivet: 31.10.2017
  19. 287: The Multi-Device Customer Journey

    Udgivet: 26.10.2017
  20. 286: Anthony Iannarino, Commitments Are for Closers

    Udgivet: 24.10.2017

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Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.

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