Crack the Customer Code
En podcast af Adam and Jeannie - Tirsdage
Kategorier:
509 Episoder
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305: Supporting Your Team in the Retail Apocalypse
Udgivet: 30.1.2018 -
304: Arnie Malham, Innovating Culture
Udgivet: 23.1.2018 -
303: How to Build Brand Trust in 2018
Udgivet: 16.1.2018 -
302: Tom Karinshak, Comcast Customer Service
Udgivet: 9.1.2018 -
301: Will Experience Be Your Difference This Year?
Udgivet: 2.1.2018 -
300: Celebrating 300 Episodes (with live guitar)
Udgivet: 12.12.2017 -
299: Operationalizing New Channels
Udgivet: 7.12.2017 -
298: Michel Falcon, Incredible Experience Tips
Udgivet: 5.12.2017 -
297: How to Balance Promises with Performance
Udgivet: 30.11.2017 -
296: Jeffrey Shaw, The Lingo of Customers
Udgivet: 28.11.2017 -
295: A Leader's Guide to the Holidays
Udgivet: 23.11.2017 -
294: Katy Lynch, The Codeverse Experience
Udgivet: 22.11.2017 -
293: Are Millennials Killing Your Industry?
Udgivet: 16.11.2017 -
292: Mark Podolsky, Happy Customers Guaranteed
Udgivet: 14.11.2017 -
291: LinkedIn Learning for Customer-Focused Leaders
Udgivet: 9.11.2017 -
290: Ian Golding, Operationalizing Customer Experience
Udgivet: 7.11.2017 -
289: Transitions and Gaps in CX
Udgivet: 2.11.2017 -
288: Amy Climer, Fostering Creativity
Udgivet: 31.10.2017 -
287: The Multi-Device Customer Journey
Udgivet: 26.10.2017 -
286: Anthony Iannarino, Commitments Are for Closers
Udgivet: 24.10.2017
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
