Crack the Customer Code

En podcast af Adam and Jeannie - Tirsdage

Tirsdage

Kategorier:

509 Episoder

  1. 165: Are You Ready for the Holidays?

    Udgivet: 3.11.2016
  2. 164: Doug Sandler, Nice Guys Finish First

    Udgivet: 31.10.2016
  3. 163: When to Update Customer Journey Maps

    Udgivet: 27.10.2016
  4. 162: Joy Marsden, Keep Stepping

    Udgivet: 24.10.2016
  5. 161: How to Approach Customer Threats

    Udgivet: 20.10.2016
  6. 160: Blake Morgan, More is More

    Udgivet: 17.10.2016
  7. 159: No Budget for Customer Experience

    Udgivet: 13.10.2016
  8. 158: Christoff Weihman, Excellerate Service

    Udgivet: 10.10.2016
  9. 157: Employee Incentives and Unintended Consequences

    Udgivet: 6.10.2016
  10. 156: John Dwyer, WOW Marketing

    Udgivet: 3.10.2016
  11. 155: Don’t Forget the Baby Boomers

    Udgivet: 29.9.2016
  12. 154: Adrian Swinscoe, How to Wow

    Udgivet: 26.9.2016
  13. 153: Training for New Customer Service Technology

    Udgivet: 22.9.2016
  14. 152: Daniel Lemin, Manipurated

    Udgivet: 19.9.2016
  15. 151: Bringing the Experience to the Customers

    Udgivet: 15.9.2016
  16. 150: Phil Gerbyshak, Social Connections

    Udgivet: 12.9.2016
  17. 149: Customer Service and Technology Investment

    Udgivet: 8.9.2016
  18. 148: Randi Busse, Workforce Development

    Udgivet: 5.9.2016
  19. 147: Private Social Media for Customer Service

    Udgivet: 1.9.2016
  20. 146: Casey Carpenter, Sales Breakthrough Coach

    Udgivet: 29.8.2016

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Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.

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