Crack the Customer Code
En podcast af Adam and Jeannie - Tirsdage
Kategorier:
509 Episoder
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165: Are You Ready for the Holidays?
Udgivet: 3.11.2016 -
164: Doug Sandler, Nice Guys Finish First
Udgivet: 31.10.2016 -
163: When to Update Customer Journey Maps
Udgivet: 27.10.2016 -
162: Joy Marsden, Keep Stepping
Udgivet: 24.10.2016 -
161: How to Approach Customer Threats
Udgivet: 20.10.2016 -
160: Blake Morgan, More is More
Udgivet: 17.10.2016 -
159: No Budget for Customer Experience
Udgivet: 13.10.2016 -
158: Christoff Weihman, Excellerate Service
Udgivet: 10.10.2016 -
157: Employee Incentives and Unintended Consequences
Udgivet: 6.10.2016 -
156: John Dwyer, WOW Marketing
Udgivet: 3.10.2016 -
155: Don’t Forget the Baby Boomers
Udgivet: 29.9.2016 -
154: Adrian Swinscoe, How to Wow
Udgivet: 26.9.2016 -
153: Training for New Customer Service Technology
Udgivet: 22.9.2016 -
152: Daniel Lemin, Manipurated
Udgivet: 19.9.2016 -
151: Bringing the Experience to the Customers
Udgivet: 15.9.2016 -
150: Phil Gerbyshak, Social Connections
Udgivet: 12.9.2016 -
149: Customer Service and Technology Investment
Udgivet: 8.9.2016 -
148: Randi Busse, Workforce Development
Udgivet: 5.9.2016 -
147: Private Social Media for Customer Service
Udgivet: 1.9.2016 -
146: Casey Carpenter, Sales Breakthrough Coach
Udgivet: 29.8.2016
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
