Crack the Customer Code
En podcast af Adam and Jeannie - Tirsdage
Kategorier:
509 Episoder
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185: (Tip) When Customers Cross The Line
Udgivet: 9.2.2017 -
184: (Tip) Warming Up Cold Calls
Udgivet: 7.2.2017 -
183: Online Reviews More Important Than Ever
Udgivet: 6.2.2017 -
182: (Tip) Advocating for Customers
Udgivet: 2.2.2017 -
181: (Tip) Handling Outrageous Customer Demands
Udgivet: 31.1.2017 -
180: John DiJulius, The Customer Service Revolution
Udgivet: 30.1.2017 -
179: (Tip) Staffing Automated Customer Service
Udgivet: 26.1.2017 -
178: (Tip) Non-Financial Employee Incentives
Udgivet: 24.1.2017 -
177: The ROI of Customer Experience
Udgivet: 23.1.2017 -
176: (Tip) Hiring a Customer-Centric Employee
Udgivet: 19.1.2017 -
175: (Tip) How Business Schools Can Add Customer Experience
Udgivet: 17.1.2017 -
174: Robert Scoble, Augmented Reality and the Fourth Transformation
Udgivet: 16.1.2017 -
173: (Tip) Resolving Customer Service Issues
Udgivet: 12.1.2017 -
172: (Tip) Personalizing the Customer Experience
Udgivet: 10.1.2017 -
171: This Podcast in 2017
Udgivet: 9.1.2017 -
170: What’s Happening Next
Udgivet: 28.11.2016 -
169: Election Day Customer Experience Lessons
Udgivet: 17.11.2016 -
168: Nate Brown, Service Center Engagement
Udgivet: 14.11.2016 -
167: Signs You’re Losing a Customer
Udgivet: 10.11.2016 -
166: Justin Deese, Blue Collar Service
Udgivet: 7.11.2016
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
