Crack the Customer Code
En podcast af Adam and Jeannie - Tirsdage
Kategorier:
509 Episoder
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205: Colin Shaw, The Intuitive Customer
Udgivet: 27.3.2017 -
204: (Tip) Customer Service Leadership
Udgivet: 23.3.2017 -
203: (Tip) B2B vs. B2C Customer Experience
Udgivet: 21.3.2017 -
202: Customer Service Tech
Udgivet: 20.3.2017 -
201: (Tip) User Experience vs. Customer Experience
Udgivet: 16.3.2017 -
200: Our Special 200th Episode
Udgivet: 14.3.2017 -
199: Graeme Newell, For Purpose Corporations
Udgivet: 13.3.2017 -
198: (Tip) No Cost Ways to Please Unhappy Customers
Udgivet: 9.3.2017 -
197: (Tip) Using Customer Personas
Udgivet: 7.3.2017 -
196: Innovating with Customers
Udgivet: 6.3.2017 -
195: (Tip) Building a CX Team
Udgivet: 2.3.2017 -
194: (Tip) Taking Negative Interactions Personally
Udgivet: 28.2.2017 -
193: Amy Downs, Customer Success
Udgivet: 27.2.2017 -
192: (Tip) Internal Customer Service
Udgivet: 23.2.2017 -
191: (Tip) Outsourcing Customer Service
Udgivet: 21.2.2017 -
190: Social Media with Colleagues
Udgivet: 20.2.2017 -
189: (Tip) Understanding Your Competitor's Customer Experience
Udgivet: 16.2.2017 -
188: (Tip) Show Your Customers The Love
Udgivet: 14.2.2017 -
187: Jacqueline Jasionowski, Improving Customer Experience
Udgivet: 13.2.2017 -
186: Bobby Albert, Creating Culture
Udgivet: 11.2.2017
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
