Crack the Customer Code

En podcast af Adam and Jeannie - Tirsdage

Tirsdage

Kategorier:

509 Episoder

  1. 065: Restaurant Customer Service

    Udgivet: 9.11.2015
  2. 064: Shep Hyken, Customer Experience Expert

    Udgivet: 5.11.2015
  3. 063: How To Create Frugal Customer Experiences

    Udgivet: 2.11.2015
  4. 062: Shel Israel, Cross-Disciplinary Communicator

    Udgivet: 29.10.2015
  5. 061: Why Customer Service Must Be Profitable

    Udgivet: 26.10.2015
  6. 060: Jeremy Watkin, Head of Quality, FCR

    Udgivet: 22.10.2015
  7. 059: Pantry Market Takes DIY Cooking Offline

    Udgivet: 19.10.2015
  8. 058: Jill Griffin, The Loyalty Maker

    Udgivet: 15.10.2015
  9. 057: Customer Loyalty Trumps Industry Disruption

    Udgivet: 12.10.2015
  10. 056: Lori Jo Vest, Co-Author of Who's Your Gladys

    Udgivet: 8.10.2015
  11. 055: Rebranding and Customer Experience

    Udgivet: 5.10.2015
  12. 054: Marilyn Suttle, Co-Author of Who's Your Gladys

    Udgivet: 1.10.2015
  13. 053: Preparing for Worst Case Customer Scenarios

    Udgivet: 28.9.2015
  14. 052: Peter Shankman, New Media All Star

    Udgivet: 24.9.2015
  15. 051: Jobr and Hiring Innovation

    Udgivet: 21.9.2015
  16. 050: 50 Pieces of Customer Service Advice

    Udgivet: 17.9.2015
  17. 049: Are Canned Customer Greetings a Good Idea?

    Udgivet: 14.9.2015
  18. 048: John Warrillow, Author of The Automatic Customer

    Udgivet: 10.9.2015
  19. 047: Why Does Customer Service Still Stink?

    Udgivet: 7.9.2015
  20. 046: Tom Schwab on Inbound Marketing

    Udgivet: 3.9.2015

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Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.

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