Crack the Customer Code
En podcast af Adam and Jeannie - Tirsdage
Kategorier:
509 Episoder
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085: Proactive Customer Service and Worst-Case Preparation
Udgivet: 25.1.2016 -
084: Sylvie Di Giusto, Why First Impressions Matter
Udgivet: 21.1.2016 -
083: Cause Marketing Done Well
Udgivet: 18.1.2016 -
082: Katie Driscoll, Lessons on Customer Perception
Udgivet: 14.1.2016 -
081: Walking the Talk of Improving Customer Service
Udgivet: 11.1.2016 -
080: Mana Ionescu, Social Customer Care with Purpose
Udgivet: 7.1.2016 -
079: 2016 Customer Experience Predictions
Udgivet: 4.1.2016 -
078: 2016 Customer Service Resolutions
Udgivet: 28.12.2015 -
077: Crowdsourcing Innovation with Customers
Udgivet: 21.12.2015 -
076: Aaron Walker, Veteran Entrepreneur
Udgivet: 17.12.2015 -
075: Can You Gamify Customer Experience?
Udgivet: 14.12.2015 -
074: Denise Lee Yohn, Brand-Building Expert
Udgivet: 10.12.2015 -
073: Hacking Your Workplace Culture
Udgivet: 7.12.2015 -
072: Matt Phillips, Innovation Expert
Udgivet: 3.12.2015 -
071: The Fan Experience Goes Digital
Udgivet: 30.11.2015 -
070: Giving Thanks to Your Customers
Udgivet: 26.11.2015 -
069: Embedded Customer Care
Udgivet: 23.11.2015 -
068: Annette Franz, Customer Experience Expert
Udgivet: 19.11.2015 -
067: Customer Security - It's More than Digital
Udgivet: 16.11.2015 -
066: Jill Salzman, Community Leader Extraordinaire
Udgivet: 12.11.2015
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
