Crack the Customer Code
En podcast af Adam and Jeannie - Tirsdage
Kategorier:
509 Episoder
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105: Onstage vs Offstage Customer Experience
Udgivet: 4.4.2016 -
104: Pat Helmers, Sales Babble Podcast
Udgivet: 31.3.2016 -
103: Will Virtual Reality Make Customer Service More Real?
Udgivet: 28.3.2016 -
102: Jim Rembach, Fast Leader
Udgivet: 24.3.2016 -
101: How the Innovation Process Fails Us
Udgivet: 21.3.2016 -
100: Customer Service 100 Years Ago
Udgivet: 17.3.2016 -
099: B2C vs. B2B Customer Experience
Udgivet: 14.3.2016 -
098: Brian Solis, Where Business Meets Design
Udgivet: 10.3.2016 -
097: The Best Customer Loyalty Metrics
Udgivet: 7.3.2016 -
096: Jay Baer, Hug Your Haters
Udgivet: 3.3.2016 -
095: Offboarding Customers
Udgivet: 29.2.2016 -
094: Joseph Michelli, Becoming Customer-Obsessed
Udgivet: 25.2.2016 -
093: Why Employee Engagement Matters
Udgivet: 22.2.2016 -
092: Ayelet Baron, The Future of Work
Udgivet: 18.2.2016 -
091: How to Find Time for Training
Udgivet: 15.2.2016 -
090: How Can You Show Customers Love?
Udgivet: 11.2.2016 -
089: Will Companies Demand Your Phone Records?
Udgivet: 8.2.2016 -
088: Richard Shapiro, The Endangered Customer
Udgivet: 4.2.2016 -
087: The Next Generation of Customer Experience Leaders
Udgivet: 1.2.2016 -
086: Dr. Adrienne Boissy, The Patient Experience
Udgivet: 28.1.2016
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
