Crack the Customer Code

En podcast af Adam and Jeannie - Tirsdage

Tirsdage

Kategorier:

509 Episoder

  1. 105: Onstage vs Offstage Customer Experience

    Udgivet: 4.4.2016
  2. 104: Pat Helmers, Sales Babble Podcast

    Udgivet: 31.3.2016
  3. 103: Will Virtual Reality Make Customer Service More Real?

    Udgivet: 28.3.2016
  4. 102: Jim Rembach, Fast Leader

    Udgivet: 24.3.2016
  5. 101: How the Innovation Process Fails Us

    Udgivet: 21.3.2016
  6. 100: Customer Service 100 Years Ago

    Udgivet: 17.3.2016
  7. 099: B2C vs. B2B Customer Experience

    Udgivet: 14.3.2016
  8. 098: Brian Solis, Where Business Meets Design

    Udgivet: 10.3.2016
  9. 097: The Best Customer Loyalty Metrics

    Udgivet: 7.3.2016
  10. 096: Jay Baer, Hug Your Haters

    Udgivet: 3.3.2016
  11. 095: Offboarding Customers

    Udgivet: 29.2.2016
  12. 094: Joseph Michelli, Becoming Customer-Obsessed

    Udgivet: 25.2.2016
  13. 093: Why Employee Engagement Matters

    Udgivet: 22.2.2016
  14. 092: Ayelet Baron, The Future of Work

    Udgivet: 18.2.2016
  15. 091: How to Find Time for Training

    Udgivet: 15.2.2016
  16. 090: How Can You Show Customers Love?

    Udgivet: 11.2.2016
  17. 089: Will Companies Demand Your Phone Records?

    Udgivet: 8.2.2016
  18. 088: Richard Shapiro, The Endangered Customer

    Udgivet: 4.2.2016
  19. 087: The Next Generation of Customer Experience Leaders

    Udgivet: 1.2.2016
  20. 086: Dr. Adrienne Boissy, The Patient Experience

    Udgivet: 28.1.2016

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Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.

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