Crack the Customer Code
En podcast af Adam and Jeannie - Tirsdage
Kategorier:
509 Episoder
-
125: How Environment Impacts Experience
Udgivet: 13.6.2016 -
124: Brian Andrews, VP of Customer Experience at Sprint
Udgivet: 9.6.2016 -
123: CXPA Live, Regulated Industry Challenges
Udgivet: 6.6.2016 -
122: Tema Frank, People Shock
Udgivet: 2.6.2016 -
121: CXPA Live, Healthcare Experience Observations
Udgivet: 30.5.2016 -
120: Jim Kalbach, Experience Mapping Expert
Udgivet: 26.5.2016 -
119: CXPA Live, Predictive Analytics
Udgivet: 23.5.2016 -
118: David Williams, Make-A-Wish
Udgivet: 19.5.2016 -
117: CXPA Live, The Voice of the Customer
Udgivet: 16.5.2016 -
116: Terry Brock, Growing Your Business with Tech
Udgivet: 12.5.2016 -
115: Do Loyalty Programs Still Work?
Udgivet: 9.5.2016 -
114: Ron Tite, Branding and Creativity Expert
Udgivet: 5.5.2016 -
113: Our Favorite Apps
Udgivet: 2.5.2016 -
112: Terri Goldstein, The Science of Package Design
Udgivet: 28.4.2016 -
111: Analog Customer Experiences
Udgivet: 25.4.2016 -
110: Mike Ganino, Guest Experience Expert
Udgivet: 21.4.2016 -
109: Slow Fashion and Rapid Innovation
Udgivet: 18.4.2016 -
108: Stan Phelps & Evan Carroll, Blue Goldfish
Udgivet: 14.4.2016 -
107: Extreme Customization
Udgivet: 11.4.2016 -
106: J V Crum, Social Consciousness in Business
Udgivet: 7.4.2016
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
