Crack the Customer Code

En podcast af Adam and Jeannie - Tirsdage

Tirsdage

Kategorier:

509 Episoder

  1. 405: Jeanne Bliss: How Will You Be Remembered?

    Udgivet: 4.2.2020
  2. 404: Do Leaders Lie About the Importance of CX?

    Udgivet: 28.1.2020
  3. 403: Blake Morgan, The Customer of the Future

    Udgivet: 21.1.2020
  4. 402: Focusing Your CX Team in 2020

    Udgivet: 14.1.2020
  5. 401: Annette Franz, Customer Understanding

    Udgivet: 7.1.2020
  6. 400 Episodes (and we're still talking to each other)

    Udgivet: 17.12.2019
  7. 399: Alexandra Watkins, Choosing Brand and Product Names

    Udgivet: 10.12.2019
  8. 398: Will CX Become Winner Takes All?

    Udgivet: 3.12.2019
  9. 397: Steve Farber, Love is Good Business!

    Udgivet: 27.11.2019
  10. 396: Kill The Siloes!

    Udgivet: 19.11.2019
  11. 395: Guy Marion, Subscription Economy Retention

    Udgivet: 12.11.2019
  12. 394: Do You Need A CX Think Week?

    Udgivet: 5.11.2019
  13. 393: Antony Brydon, AI Customer Service

    Udgivet: 29.10.2019
  14. 392: Don't Let Contractors Ruin Your Customer Experience

    Udgivet: 22.10.2019
  15. 391: Max Israel, Art + Science of CX

    Udgivet: 15.10.2019
  16. 390: 3 Ways to Be More Customer Centric

    Udgivet: 8.10.2019
  17. 389: Tiffani Bova, Growth IQ

    Udgivet: 2.10.2019
  18. 388: The Tech Leader's Role in CX

    Udgivet: 24.9.2019
  19. 387: Stan Phelps Talks Pink Goldfish

    Udgivet: 16.9.2019
  20. 386: Is the Customer Journey Dead?

    Udgivet: 10.9.2019

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Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.

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