The Customer Experience Podcast
En podcast af Ethan at BombBomb - Tirsdage
240 Episoder
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199. Get Human Insights Through User Testing w/ Janelle Estes
Udgivet: 10.5.2022 -
198. Sell It Like A Mango for Better B2B Sales w/ Donald Kelly
Udgivet: 3.5.2022 -
197. The Increasing Value of Human-To-Human Moments w/ Ethan Beute
Udgivet: 28.4.2022 -
196. Edumarketing: More Teaching, Less Selling w/ Ginger Bell
Udgivet: 26.4.2022 -
195. Customer Voice and Sentiment Analysis w/ Luis Angel-Lalanne
Udgivet: 19.4.2022 -
194. Winning Digital Customers w/ Howard Tiersky
Udgivet: 12.4.2022 -
193. The Culture of Innovation vs The Work of Innovation w/ Lee Jelenic
Udgivet: 6.4.2022 -
192. Today’s Path to Tomorrow’s Revenue w/ Ethan Beute
Udgivet: 5.4.2022 -
191. Operationalizing Love for Customers & Employees w/ Sue Woodard
Udgivet: 29.3.2022 -
190. 3 Elements of Customer-Led Growth w/ Chris Hicken
Udgivet: 22.3.2022 -
189. Human Connection at the Heart of Sales w/ Dr. Cindy McGovern
Udgivet: 15.3.2022 -
188. Aligning Sales, Marketing, and Customer Success Under a CRO w/ Sterling Snow
Udgivet: 8.3.2022 -
187. Creating a Collaborative Coaching Culture w/ Andrea Morter
Udgivet: 1.3.2022 -
186. 3 Moments to Send a Video Instead of Typed-Out Text w/ Ethan Beute
Udgivet: 24.2.2022 -
185. Equipping and Empowering People to Deliver Differentiating CX w/ Jim Hardeman
Udgivet: 22.2.2022 -
184. Holding Curious Conversations to Hear the Voice of the Customer w/ Tonya Bjurstrom
Udgivet: 15.2.2022 -
183. Building a Customer-Centric Organization w/ Sam Jacobs
Udgivet: 8.2.2022 -
182. The 4 Pillars of Selling Without Selling Out w/ Andy Paul
Udgivet: 1.2.2022 -
181. The Problem with Video Prospecting w/ Ethan Beute
Udgivet: 27.1.2022 -
180. Transforming to DCS: Digital Customer Service w/ Rick DeLisi
Udgivet: 25.1.2022
Creating and delivering better experiences for our customers is the single most important thing we can do today. Learn how Sales, Marketing, and Customer Success leaders create internal alignment, achieve desired outcomes, and exceed customer expectations in a personal and human way. The Customer Experience Podcast explores this challenge at various stages of growth as we all work together on the customer journey from acquisition to advocacy. Each episode features topics like: personal touch, human touch, customer journey, lifecycle marketing, sales process, customer service, customer success, raving fans, video email, video communication, B2B sales and marketing, personalization, automation.
