The IT Experience Podcast

124 Episoder

1. 63. Don't make this mistake with your ServiceNow platform!

   Udgivet: 19.8.2021
2. 62. Why are humans the best sensors for ITSM?

   Udgivet: 12.8.2021
3. 61. Human-Centric IT - It's a journey, but easy to start

   Udgivet: 5.8.2021
4. 60. Experience; the shared goal for IT

   Udgivet: 30.7.2021
5. 59. Happiness Score™ - What would be a good score for our company?

   Udgivet: 23.7.2021
6. 58. Experience is about People, Processes and Tech - In that order

   Udgivet: 16.7.2021
7. 57. Deep Dive into Global IT Experience and Overall IT Happiness

   Udgivet: 9.7.2021
8. 56. Stop the 'Yearly Surveys' if you want to impact your IT Experience

   Udgivet: 2.7.2021
9. 55. What challenges does human-centric IT solve?

   Udgivet: 25.6.2021
10. The NEW format of 'IT Experience Podcast' - Happy in 15!

    Udgivet: 10.6.2021
11. 54. Partnerships; a Force for Customer Success

    Udgivet: 12.5.2021
12. 53. #XLA - Experience Management Drives Business Value, with Bright Horse

    Udgivet: 28.4.2021
13. 52. #XLA - Reckitt; Pioneers for Experience Management

    Udgivet: 15.4.2021
14. 51. #XLA - Alan Nance from XLA Collab, Incentives Reap Huge Benefits

    Udgivet: 14.4.2021
15. 50. Optimise ServiceNow Through Experience Management, with Jimmy Fitzgerald

    Udgivet: 30.3.2021
16. 49. Employee Experience Drives Service Delivery, with Fujitsu

    Udgivet: 17.3.2021
17. 48. #XLA - Refinitiv's IT Service Transformation - From SLAs to XLAs

    Udgivet: 29.1.2021
18. 47. CIOs are the Driving Force for Cultural Change, with Karen Ferris

    Udgivet: 14.12.2020
19. 46. Continuous Service Improvement in Academia, with George Washington University

    Udgivet: 10.12.2020
20. 45. #XLA - Experience Management Benefits all Business Roles

    Udgivet: 7.12.2020