The IT Experience Podcast
En podcast af HappySignals - Torsdage

Kategorier:
124 Episoder
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83. Welcome to New Season of IT Experience Podcast with Sakari
Udgivet: 4.10.2022 -
82. How does IT Experience Management drive better decision making?
Udgivet: 19.5.2022 -
81. How to get the whole IT department into the ITXM™ bus
Udgivet: 5.5.2022 -
80. Discover the four trends driving ITXM™ in 2022
Udgivet: 21.4.2022 -
79. Using ITXM™ for Continual Improvement Success
Udgivet: 7.4.2022 -
78. How to use ITXM™ to Identify improvement areas in IT
Udgivet: 24.3.2022 -
77. Master IT Experience Management (ITXM™)
Udgivet: 10.3.2022 -
76. Thanks to Ukrainian IT for making our lives better
Udgivet: 1.3.2022 -
75. What did IT talk about in 2021 and predictions for 2022 with Roy Atkinson
Udgivet: 16.12.2021 -
74. Give hours back to the business - More smiles, less time wasted
Udgivet: 4.11.2021 -
73. Cargotec's Story - Creating an Experience Management Culture
Udgivet: 28.10.2021 -
72. Cargotec's Story - How to implement Experience Management Framework
Udgivet: 21.10.2021 -
71. How should IT management teams be using Experience Data?
Udgivet: 14.10.2021 -
70. How to move from control to cooperation with your Service Providers
Udgivet: 7.10.2021 -
69. Steps to creating Human Centric IT, with bioMérieux
Udgivet: 30.9.2021 -
68. Employee Experience for IT
Udgivet: 23.9.2021 -
67. Ticket Bouncing - the most impactful ITIL metric?
Udgivet: 16.9.2021 -
66. Motivate your Service Desk, through Experience Management
Udgivet: 9.9.2021 -
65. Recreating the IT walk-in experience through Virtual Tech bars, with Sophos
Udgivet: 2.9.2021 -
64. #XLA - Traditional SLAs; Should I remove them?
Udgivet: 26.8.2021
Podcast for those who want to take IT Experience Management (ITXM) in use and improve Employee Experience of IT Services in large enterprises. We talk about Human-Centric IT, how does it change the culture of IT Departments from SLAs to Experience Metrics and XLAs. If you use ServiceNow or other enterprise service management system to provide services to end-users, then this is for you. To learn more about Human-Centric IT Experience Management visit https://happysignals.com/